Rose Gold Pen

✔Everyday wellbeing

✔ Slowing down

✔ Better sleep

✔ Supporting
someone you care about

✔ Small acts of
kindness

Therapy in a Box is an Australian mental wellbeing brand created by qualified counsellor Shirley Farr.

Each gift box brings together carefully selected products from trusted Australian brands. Every item is chosen for a reason, whether it helps create a calming routine, supports rest, encourages reflection or lets someone know they’re cared for.
Rather than filling our boxes with products simply because they look lovely, we consider how the items work together and how the person receiving them may use them.

Therapy in a Box isn’t a replacement for professional support. It’s a practical and thoughtful way to bring comfort, care and connection into everyday life.

We deliver across Australia from Western Australia.

Shipping costs

• Standard shipping is a flat rate of $10
• Orders over $120 receive free standard shipping
• Express shipping may be available at checkout

Dispatch and delivery
Orders are usually packed and dispatched within 1–2 business days, excluding weekends and public holidays.

Estimated delivery times after dispatch:

• Standard shipping: 3–10 business days
• Express shipping: 1–4 business days

Regional and remote deliveries may take longer. Delivery times are estimates and can be affected by postal delays, public holidays, severe weather and other circumstances outside our control.

Tracking
You'll receive an email with tracking details once your order has been dispatched. Please allow a little time for tracking information to update.

Delivery address
Please check your address carefully before placing your order. If you notice an error, contact us as soon as possible. We'll try to update it, but changes may not be possible once your order has been processed or dispatched. If a parcel is returned because the address was incorrect or incomplete, an additional shipping fee may apply to send it again.

Missing or delayed parcels
If your parcel is delayed, please check the tracking information and look around the delivery location, including any safe places. If you still can't find it, email us with your name and order number. We'll help you raise an enquiry with the delivery carrier.

Damaged or incorrect orders
If your order arrives damaged, faulty, incomplete or incorrect, contact us within 7 days of delivery. Please include:

• Your name and order number
• A brief description of the issue
• Clear photographs of the product and packaging

We'll review the issue and arrange an appropriate replacement, refund or other solution. Contacting us within seven days helps us investigate quickly and does not limit your rights under the Australian Consumer Law.

Contact us
For help with your delivery, email admin@therapyinabox.com.au