Sometimes the people we care about are carrying more than we can see.
Gift boxes created by a counsellor, with thoughtfully chosen tools to support mental wellbeing for yourself or someone you care about.
Frequently Asked Questions
Got questions? We've got answers.
Orders are usually dispatched within 1–2 business days. You’ll receive tracking info via email once your box is ready to go. Please allow extra time during public holidays or seasonal sales.
Note: We currently ship within Australia only.
Delivery times vary depending on your location. Most Australian orders arrive within 2–7 business days after dispatch. Remote areas may take a little longer.
Yes, local pickup is available from postcode 6173. Just select the "Local Pickup" option at checkout and we’ll be in touch to arrange a time.
Absolutely. Once your order is packed, you’ll receive a tracking number via email so you can follow your box on its journey.
Occasionally, we may substitute an item with something similar, of equal or greater value. This usually happens due to seasonal changes, supplier availability, or quality considerations. Every substitution is made with care and always aligned with the purpose of your box.
Yes, as long as your order hasn’t been shipped yet. Please email us as soon as possible at admin@therapyinabox.com.au and we’ll do our best to update your details.
Not at this stage, but we’re exploring options. If your order is time-sensitive, feel free to reach out before ordering.
Still have questions? admin@therapyinabox.com.au
